Alex Bettencourt finishes off her series on service relationships with what she calls “possibly the most difficult part”: actually getting started. With a quick review of the issues she covered in previous videos, she then gives examples of the big picture of a service relationship. Alex also covers some of the possible issues and challenges, as well as ways to overcome them. Filled with tips and valuable lessons, this is the capstone to a thorough guide to establishing a service relationship.

Five Star Service

1. Five-Star Service: Challenges to Receive Service
2. Five-Star Service: Communication
3. Five-Star Service: Models of Relationships
4. Baby Steps Towards Receiving Service
5. Proactive vs. Reactive Service
6. Service: Casual vs. Formal
7. Obvious vs. Subtle Service
8. Five-Star Service: Attitude
9. Five-Star Service: Actions
10. Service: Where Do You Go From Here?